Both my spouse and i have Classmates Canada no pay accounts. We have never paid for th...

GetHuman-sjshipp's customer service issue with Classmates.com from August 2020

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The issue in GetHuman-sjshipp's own words
Both my spouse and i have Classmates Canada no pay accounts. We have never paid for the accounts, but just this last month when we got our credit card bill, there was a charge on it for $** CDN approximately. We have NEVER authorized this and do not know how you would get this very private info. No where on your website is there an area to contact you directly. Ridiculous way to do business. We have notified our credit card company that this billing is unauthorized and they will credit our account accordingly. So, you will not receive the money.*In the end... how about being more approachable and accessible? I have heard this issue of concern from many of my former student friends. No good business practice! In fact, I am thinking of laying a 'fraud' challenge in this case. Perhaps you will respond now. Not a happy person!

GetHuman-sjshipp did not yet indicate what Classmates.com should do to make this right.

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Classmates.com

Customer service issue
Reported by GetHuman-sjshipp
Aug 17th, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1731 others
0 customers following this

Timeline

GetHuman-sjshipp started working on this issue
Aug 17th, 2020 10:04pm
GetHuman-sjshipp indicated the issue is not fixed yet.
Aug 18th, 2020 2:55am

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