I was locked out of my Classmates Account today due to a connection error - that was be...

GetHuman4277865's customer service issue with Classmates.com from January 2020

Help with my Classmates.com issue
The issue in GetHuman4277865's own words
I was locked out of my Classmates Account today due to a connection error - that was because a "Good Morning picture was sent multiple times to a member by mistake at my end - this was done across an "AOL. com website. What happened the good morning caption was transmitted, or locked up, and went to the sender about * times (which was due to being hung up at my end - thus causing the problem - which put me out in a forbidden area with a forbidden report coming back against me for accessing: Classmates. com.

GetHuman4277865 did not yet indicate what Classmates.com should do to make this right.

How GetHuman4277865 fixed the problem
All fixed logged off, and re-signed back in, - all Okay! Thanks
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Classmates.com

Customer service issue
Reported by GetHuman4277865
Jan 22nd, 2020 - 9 months ago
Fixed
GetHuman4277865 shared how to fix
Seen by 4 customers so far
Similar issue to 1595 others
0 customers following this
Items needed
Email
Password
School Name
Year of Graduation
Town where school is located

Timeline

GetHuman4277865 started working on this issue
Jan 22nd 2:09am
GetHuman4277865 confirmed the issue is fixed. Hooray!
Jan 24th 2:31pm
GetHuman4277865 confirmed the issue is fixed. Hooray!
Jan 24th 2:32pm

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