I signed up for an account I don't know how long ago. I believe I created an account w...

GetHuman-dirtfock's customer service issue with Classmates.com from May 2019

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Email, Password, School Name, Year of Graduation, and Town where school is located
The issue in GetHuman-dirtfock's own words
I signed up for an account I don't know how long ago. I believe I created an account with First Classmates * or more years ago. I revisited my graduation classes' website today and had to create a new account. Apparently, the previous account I had or just created cannot be accessed as I didn't remember the login and password correctly. Yet, it never got sent to my email, it just popped up that I am a robot and I could not move beyond that point. Your system just kept telling me to log in with pictures, told me I am a robot, and then shut me out. I find this ALL highly insulting and redundant. We all have to keep many logins and passwords in our memory. The fact that your sight won't accept my recent attempt to open an account that I just set up today (saying I have another one) and not letting me log in, is completely incompetent and unacceptable. **THE FACT IS THAT WHEN I RESEARCHED YOUR SIGHT FOR CUSTOMER SERVICE- AND AN ACTUAL NUMBER TO CALL - THERE IS NONE. THAT IS COMPLETELY UNACCEPTABLE. I THINK YOUR COMPANY IS PROBABLY A SCAM AND A PLOY TO GET PEOPLE'S PERSONAL INFORMATION. I DO HOPE YOU KNOW THAT IF THAT IS TRUE, IT IIS LLEGAL AND YOU ARE BREAKING THE LAW. I HOPE PEOPLE ARE NOT AFRAID TO SUE YOU FOR FRAUDULENT PRACTICES. **Your company needs to remove me, by all means as that is my request. Corraun Bourne or Corrie Bourne, from any records, past or previous accounts made under either of my names. Those accounts need to be completely removed. I am opting out and requesting any account I had with you company to be closed. I do not trust your company. **Sincerely,**Corraun E. Bourne

GetHuman-dirtfock did not yet indicate what Classmates.com should do to make this right.

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Classmates.com

Customer service issue
Reported by GetHuman-dirtfock
May 16th, 2019 - 2 years ago
Not resolved
Seen by 43 customers so far
Similar issue to 3261 others
0 customers following this

Timeline

GetHuman-dirtfock started working on this issue
May 16th, 2019 4:20am

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