I canceled my automatic renewal last year and have not been billed nor received anythin...

GetHuman-evetrice's customer service issue with Classmates.com from February 2019

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The issue in GetHuman-evetrice's own words
I canceled my automatic renewal last year and have not been billed nor received anything in the mail for paypment since I canceled. Now all of a sudden my account has been charged $**.Even when I logged onto the site there is a place that states my membership has expired. If my membership has expired and I do not have automatic renewal why was my account charged $**. I need the membership completely canceled and have the $** returned to my account immediately.
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Classmates.com

Customer service issue
Reported by GetHuman-evetrice
Feb 28th, 2019 - 3 mons ago
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Timeline
GetHuman-evetrice started working on this issue
Feb 28th 12:32pm