Can't sign in to Classmates because I changed my email address but forgot to update my...

GetHuman-pennyni's customer service issue with Classmates.com from December 2018

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The issue in GetHuman-pennyni's own words
Can't sign in to Classmates because I changed my email address but forgot to update my Classmates account. So, when I try to sign in and recover my password (which I forgot) I have no way of getting an email which will allow me to change to a new password. My old email, which was used to set up my Classmates, is *****@***.com (it's no longer active now). My new email is *****@***.com.
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Classmates.com

Customer service issue
Reported by GetHuman-pennyni
Dec 4th, 2018 - a mon ago
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Timeline
GetHuman-pennyni started working on this issue
Dec 4th, 2018 5:19pm