When I signed up for my * month trial it asked me if I wanted my card kept on file for...

GetHuman-tldutton's customer service issue with Classmates.com from November 2018

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The issue in GetHuman-tldutton's own words
When I signed up for my * month trial it asked me if I wanted my card kept on file for auto payment and I marked no and now you too my money there last $** I had. I want my money refunded and my account closed. I have started a fraud claim with Social Security about this. If a person says it's only a one time deal that is what is meant and if they say don't save the card info we are supposed to be able to trust that you didn't save it.
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Classmates.com

Customer service issue
Reported by GetHuman-tldutton
Nov 2nd, 2018 - a mon ago
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GetHuman-tldutton started working on this issue
Nov 2nd 8:22am