hello there...my university credit union checking account was automatically debited for...

GetHuman-roselou's customer service issue with Classmates.com from August 2018

Help with my Classmates.com issue
The issue in GetHuman-roselou's own words
hello there...my university credit union checking account was automatically debited for the $**.** membership fee. It was human error on my part that I forgot about this account. *Can you kindly help me get my refund as I am having a financial hardship.*I do not use this credit union checking account other than to make car payments. To date I am being charged a NSF fee of $**.**. So total less amount is $**.** coming out of the account in which I cannot pay.*Can someone kindly help me with this situation?*Sincerely,*Rose Lou T. Saldana (*-**-**)**** ***-*****RoseL*****@***.com
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Classmates.com

Customer service issue
Reported by GetHuman-roselou
Aug 27th, 2018 - 4 mons ago
I have an issue with Classmates.com too
Fixed
Seen by 5 customers so far
Similar issue to 852 others
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Timeline
GetHuman-roselou started working on this issue
Aug 27th 10:18pm
GetHuman-roselou indicated the issue is not fixed yet.
Aug 28th 1:52am
GetHuman-roselou confirmed the issue is fixed. Hooray!
Aug 29th 12:15am