I got the classmates.com subscription for $**.**, and I couldn't get out of classmates...

GetHuman848158's customer service issue with Classmates.com from July 2018

Help with my Classmates.com issue
The issue in GetHuman848158's own words
I got the classmates.com subscription for $**.**, and I couldn't get out of classmates. And I got the $**.** Intelius by mistake, and I cancelled classmates. And Andrea sent me my refund back, so I want to get the subscription back. And I wanted to know how to go about doing just that. I went to classmates.com and did the crosswalk thing, and my state and my high school. But it didn't get me into using my debit card to get back into Classmates.com. Have a great *th of July.
GetHuman848158 did not yet indicate what Classmates.com should do to make this right.
I have an issue with Classmates.com too
How GetHuman848158 fixed the problem
With Intelius i had got the background check by mistake. And i called them since they didn't return any of my e-mails. And she told me that they don't return any money, but she would cancel my subscription. And i could use the background check until the full month of the purchase. What kind of business are they running there, i couldn't find a way out of getting the classmates.com. And i never used Intelius, when i got it and been trying to cancel it the second i got it. And when i saw the $**.** classmates.com once the year was up, i cancelled that too. Too bad it only goes from * to * for i would have given the Intelius a -*.
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Classmates.com

Customer service issue
Reported by GetHuman848158
Jul 4th, 2018 - 10 mons ago
I have an issue with Classmates.com too
Fixed
GetHuman848158 shared how to fix
Seen by 4 customers so far
Similar issue to 444 others
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Items needed
Email
Password
School Name
Year of Graduation
Town where school is located
Timeline
GetHuman848158 started working on this issue
Jul 4th, 2018 2:03am
GetHuman848158 confirmed the issue is fixed. Hooray!
Jul 4th, 2018 4:59am
GetHuman848158 confirmed the issue is fixed. Hooray!
Jul 7th, 2018 12:47pm