password reset not working

GetHuman821116's customer service issue with Classmates.com from June 2018

Help with my Classmates.com issue
The issue in GetHuman821116's own words
The problem: password reset not working
GetHuman821116 did not yet indicate what Classmates.com should do to make this right.
I have an issue with Classmates.com too
How GetHuman821116 fixed the problem
We are waiting for GetHuman821116 to fix the problem and share the solution with the rest of us customers.
Please help with my Classmates.com issue
Do you have a customer issue as well?
We can help you get Classmates.com's attention and get better help faster. Tap below to get started.
Having Classmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Classmates.com email you?
This email address isn't valid

Classmates.com

Customer service issue
Reported by GetHuman821116
Jun 26th, 2018 - 4 mons ago
I have an issue with Classmates.com too
Fixed
Seen by 3 customers so far
Similar issue to 378 others
0 customers following this
Items needed
Email
Password
School Name
Year of Graduation
Town where school is located
Timeline
GetHuman821116 started working on this issue
Jun 26th 3:24am
GetHuman821116 indicated the issue is not fixed yet.
Jun 29th 4:56am