I canceled my subscription with. Two days and requested reimbursement, I did not receiv...

GetHuman719633's customer service issue with Classmates.com from May 2018

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The issue in GetHuman719633's own words
I canceled my subscription with. Two days and requested reimbursement, I did not receive. My bank deactivated my card and gave me a new one and somehow Classmate.com was able to retrieve my new card number and has been charging monthly subscription. According to bank statement I am entitled to refund from Classmates.com of $**. Classmates was not given authorization and question how the received card number and expiration date. If not refunded within the (*) business days I will notfy my bank of unauthorize use of card. I will also follow up with your office on Tuesday **********.*Regards,*Erica Leahy******@***.com.
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Classmates.com

Customer service issue
Reported by GetHuman719633
May 26th, 2018 - 6 mons ago
I have an issue with Classmates.com too
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Timeline
GetHuman719633 started working on this issue
May 26th 12:03am