Hey,**I have referred a friend last month and I emailed before to check if the £** refe...

GetHuman2912803's Referral Credits issue with ClassPass from May 2019

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The issue in GetHuman2912803's own words
Hey,**I have referred a friend last month and I emailed before to check if the £** referral fee was applied to my account and I got a confirmation that it has, but just wanted to double check as it doesn't show anywhere on my online account that I see. *I just wanted to check it would be applied to my next cycle, therefore it would be free (I'm signed up to the £** one so this should leave £* for the month after that, correct?) and I also had £* left from my last cycle (I was referred by a friend and got £** off but my membership was £** when I signed up so I assume I have £* from that as well?). **I know it's a bit confusing maybe so just want to check that basically: on my account i have £* from not using the full discount last month and that I have £** from the referral and that therefore this month I won't pay anything of the £** membership and next month I'll have £** off.**Thanks,*Stella

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ClassPass

Referral Credits issue
Reported by GetHuman2912803
May 13th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 1378 others
0 customers following this

Timeline

GetHuman2912803 started working on this issue
May 13th, 2019 12:10pm
GetHuman2912803 confirmed the issue is fixed. Hooray!
May 13th, 2019 4:22pm
GetHuman2912803 indicated the issue is not fixed yet.
May 13th, 2019 4:22pm

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