Hi there, I have been reaching out to classpass on issues with charges however I have n...

GetHuman2890738's Refund a Charge issue with ClassPass from May 2019

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The issue in GetHuman2890738's own words
Hi there, I have been reaching out to classpass on issues with charges however I have not been getting any response for months. **The first issue is with my multiple $** cancellation for bo*m studio whom I thought the cancellation policy extends to all bo*m users. I only found out from the bo*m staff today that it is only for bo*m studio members and classpass members are not included. Apparently this has been a common issue raised to the bo*m staff as well. *I would like to request for a waiver of these charges as I had not known it is only for bo*m members. I would classify myself as a bo*m member as well.**Secondly, I have been doubled charged for my subscription fee in my May credit card transactions. One of the charge is **USD which is my membership fee and the other is ***USD I'm not sure where from.**Kindly get in touch with me.
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ClassPass

Refund a Charge issue
Reported by GetHuman2890738
May 9th, 2019 - a mon ago
I have an issue with ClassPass too
Not resolved
Seen by 6 customers so far
Similar issue to 1370 others
0 customers following this
Timeline
GetHuman2890738 started working on this issue
May 9th 3:51am
GetHuman2890738 indicated the issue is not fixed yet.
May 9th 3:58pm