I am currently on a frozen membership however I looked on my account last week and I wa...

GetHuman-kmcgowan's customer service issue with ClassPass from March 2019

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The issue in GetHuman-kmcgowan's own words
I am currently on a frozen membership however I looked on my account last week and I was able to purchase additional credits for this month and it said I could get ** for £* or ** for £**. I tried again today as I signed my sister up and we were going to go to a class together however I am now no longer able to. I emailed class pass but it says * business days for a reply however I would like to pay to go to a class this evening
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ClassPass

Customer service issue
Reported by GetHuman-kmcgowan
Mar 26th, 2019 - a mon ago
I have an issue with ClassPass too
Not resolved
Seen by 2 customers so far
Similar issue to 1105 others
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Timeline
GetHuman-kmcgowan started working on this issue
Mar 26th 12:28pm