I am due to have a baby April **th. Obviously once this happens I will not be able to w...

GetHuman2232994's customer service issue with ClassPass from February 2019

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The issue in GetHuman2232994's own words
I am due to have a baby April **th. Obviously once this happens I will not be able to workout for * weeks. I am looking to freeze my account during this time as I will also be out of work without pay for maternity leave. *I was told that if I froze or went to a lesser plan, when I return, I will have a higher premium because rates are going up in my area. *I have been a member of ClassPass New Orleans from the beginning and a very active user. I have also referred many friends who have joined. *I have supported classpass and it’s growth in my city and would like this issue looked at. *I cannot afford to pay for something that I am not medically able to use while having no income during this time as well. *It is also not good business to raise the rate on someone from $***month to $***month once I’d return because I am a female who’s having a baby and have no choice but to take a break for my body for * weeks post delivery. *There has to be a system in place for this. *I would hate to leave classpass, but as I said before, paying full price for something and not being able to use it because I’ve just given birth while I have. No income coming in, just isn’t something I’m able to do. *I’m hoping that you all understand this and have a better system put into place that helps and protects the accounts of females who are pregnant.
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Customer service issue
Reported by GetHuman2232994
Feb 18th, 2019 - 8 mons ago
I have an issue with ClassPass too
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Seen by 2 customers so far
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GetHuman2232994 started working on this issue
Feb 18th 3:41pm