tried to call but was directed to this chat. My wife uses class pass thought I would lo...

GetHuman-artolige's customer service issue with ClassPass from February 2019

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The issue in GetHuman-artolige's own words
tried to call but was directed to this chat. My wife uses class pass thought I would love it. It worked ok for a * week period, but will not be able to take full advantage and canceled on ****. opted to cancel at the end of the app page took a picture for proof. In addition to getting falsely charged $** for not showing, I was also charged *$** for a membership fee. Please assist in reversing these incorrect charges. Art
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Customer service issue
Reported by GetHuman-artolige
Feb 18th, 2019 - 8 mons ago
I have an issue with ClassPass too
Not resolved
Seen by 2 customers so far
Similar issue to 880 others
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GetHuman-artolige started working on this issue
Feb 18th 2:58pm