Hi there,**I'm very upset that you'll be charging me $**!!! I was fine with missing the...

GetHuman-andrashr's customer service issue with ClassPass from January 2019

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The issue in GetHuman-andrashr's own words
Hi there,**I'm very upset that you'll be charging me $**!!! I was fine with missing the * credits instead for the class I missed on *******. **I am PREGNANT!!! I was nauseated and feeling very sick before the class so I couldn't make and I can't cancel the class anyways the same day since you guys don't allow it!! This is outrageous that I'm being charged this much. It was not a cancellation bc I didn't feel like going but because I was feeling sick due to my pregnancy. I don't think the studio would have preferred if I threw up during the class instead!**It sounds like there is no tolerance for missing class for being pregnant. I am ok with the * credits being taken out but the $** charge is outrageous! I'd really like you to reconsider! I'd rather not escalate this issue for mistreatment due to pregnancy!!**Andra
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Customer service issue
Reported by GetHuman-andrashr
Jan 14th, 2019 - 9 mons ago
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Seen by 5 customers so far
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GetHuman-andrashr started working on this issue
Jan 14th 4:36am