Is there any way to get in touch with anyone at classpass?! I had an emergency and can...

GetHuman-truly's customer service issue with ClassPass from November 2018

10 views
 | 
484 similar
 | 
0 following
Help with my ClassPass issue
GetHuman-truly's next move: go to the ClassPass help center.
ClassPass doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-truly will want to follow the link below to head to their help center. We will check on GetHuman-truly later to make sure it's all set or try to help escalate.
The issue in GetHuman-truly's own words
Is there any way to get in touch with anyone at classpass?! I had an emergency and can't make it to a class. It's completely out of my control and feel it's pretty unfair I lose my class because of it. My boyfriend is in the hospital and I'm a dogwalker*petsitter. Therefore this is one of the busiest times of year for me. My boyfriend helps me take care of my own animals while I petsit. Well, now he's unable to. How do I resolve this?
GetHuman-truly did not yet indicate what ClassPass should do to make this right.
I have an issue with ClassPass too
How GetHuman-truly fixed the problem
We are waiting for GetHuman-truly to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ClassPass's attention and get better help faster. Tap below to get started.
Having ClassPass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-truly fixes it.
This email address isn't valid

ClassPass

Customer service issue
Reported by GetHuman-truly
Nov 23rd, 2018 - 10 mons ago
I have an issue with ClassPass too
Fixed
Seen by 10 customers so far
Similar issue to 484 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Membership number
Email address on the account
Billing address
Timeline
GetHuman-truly started working on this issue
Nov 23rd, 2018 2:16pm
GetHuman-truly indicated the issue is not fixed yet.
Nov 24th, 2018 5:20pm