Hi! I signed up for your * week trial. I registered for my second class at Blast at...

GetHuman-giodonda's customer service issue with ClassPass from November 2018

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The issue in GetHuman-giodonda's own words
Hi! I signed up for your * week trial. I registered for my second class at Blast at **:**. Got to class at **:** and Blast staff members said their policy for non Blast members is that no one can get to class a minute late. *Since I was unaware of their policy, am I going to be charged the no show fee? Also, is there a way I can get my credits back? I just used it once and would like to use the remaining credits in a couple more classes. **Thank you, and I am sorry for the inconvenience.
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ClassPass

Customer service issue
Reported by GetHuman-giodonda
Nov 3rd, 2018 - 2 mons ago
I have an issue with ClassPass too
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Seen by 1 customer so far
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Timeline
GetHuman-giodonda started working on this issue
Nov 3rd 7:12pm