Was told via email (have them to forward for proof) that my account would be cancelled...

GetHuman1335564's customer service issue with ClassPass from October 2018

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Help with my ClassPass issue
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GetHuman1335564's next move: go to the ClassPass help center.
ClassPass doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1335564 will want to follow the link below to head to their help center. We will check on GetHuman1335564 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1335564 may need:
Account holder name, Membership number, Email address on the account, and Billing address
The issue in GetHuman1335564's own words
Was told via email (have them to forward for proof) that my account would be cancelled. I have now been charged yet again.
GetHuman1335564 did not yet indicate what ClassPass should do to make this right.
I have an issue with ClassPass too
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ClassPass

Customer service issue
Reported by GetHuman1335564
Oct 12th, 2018 - 2 mons ago
I have an issue with ClassPass too
Not resolved
Seen by 2 customers so far
Similar issue to 325 others
0 customers following this
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Timeline
GetHuman1335564 started working on this issue
Oct 12th 10:40pm