I booked an abs and *** class at Femme Body fitness, ** W **nd st suite ****, New York...

GetHuman1219531's customer service issue with ClassPass from September 2018

Help with my ClassPass issue
The issue in GetHuman1219531's own words
I booked an abs and *** class at Femme Body fitness, ** W **nd st suite ****, New York, NY *****. I came to the studio to find no one there and it closed. I called them and waited outside for ** minutes but no one answered. My credits have been removed with no way to cancel.
GetHuman1219531 did not yet indicate what ClassPass should do to make this right.
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ClassPass

Customer service issue
Reported by GetHuman1219531
Sep 27th, 2018 - 24d ago
I have an issue with ClassPass too
Fixed
Seen by 5 customers so far
Similar issue to 278 others
0 customers following this
Items needed
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Timeline
GetHuman1219531 started working on this issue
Sep 27th 8:20pm
GetHuman1219531 indicated the issue is not fixed yet.
Sep 30th 5:50pm
GetHuman1219531 indicated the issue is not fixed yet.
Sep 30th 6:33pm
GetHuman1219531 indicated the issue is not fixed yet.
Sep 30th 6:57pm