Cancel membership due to no classes being offered in my city

GetHuman792123's customer service issue with ClassPass from August 2018

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The issue in GetHuman792123's own words
Hi Classpass,**I was layed off from my job so had to move to a different city and changed my classpass plan from ** credits to the Lite plan of * credits a month to keep my subscription. I used to live in San Francisco, CA and there were plenty of classes offered, but now live in Gilroy, CA and there are * classes offered.**Please refund me $** for the value of my current class credits of ** credits and cancel my subscription before I am charged for the upcoming month.**I would love to be a returning member at a later date if classss are offered where I live without the reactivation fee since I would have kept my subscription if there were classes offered in my city.**Thank you,*Paula Lam
I have a class credits to use but there are no classes available.
Refund me cost value for my class credits, cancel monthly subscription, waive the reactivation fee if I become a member when classes are offered in my city.
I’ve had a subscription for * months.
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ClassPass

Tried to find classes offered but none available
Customer service issue
Reported by GetHuman792123
Aug 13th, 2018 - a yr ago
I have an issue with ClassPass too
Not resolved
Seen by 4 customers so far
Similar issue to 145 others
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Timeline
GetHuman792123 started working on this issue
Aug 13th, 2018 5:12pm