Approximately two weeks ago I ordered a gown for my granddaughters wedding on October...
GetHuman1218430's customer service issue with Citychiconline.com from September 2018
6 views | 4 similar | 0 following
Help with my Citychiconline.com issue
First: share to improve GetHuman1218430's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1218430's next move: talk to Citychiconline.com again when they open.
Citychiconline.com's call center is closed now. We will send GetHuman1218430 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1218430 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1218430's own words
Approximately two weeks ago I ordered a gown for my granddaughters wedding on October **, ****. They did have the gown in my size I placed my order it was paid for on my Visa card payment had been taken out of my account. A couple of days later I received an email from your company saying they did not have my dress in my size. I called your company and after a couple days manage to get someone to call me back and tell me because of the time distance it was hard to get hold of them I explained my situation with the down she then told me it was again out of my size again was being offered at **% off along with many others they Rep told me if I were to find another that I want you to order to get in touch with them and they would still honor the **% off this dress was in Clarence or outlet. I have found two other games that I do like I have been trying for the past week or more to get hold of your company to be able to purchase these gowns with the discount that I was promised the first time since my gown i’ve purchased was never sent to me but I have not been able to get hold of you are customer service for over a week now to be able to purchase these gowns with the discount promised. I have towels many other people about your company and my sister even purchased a gown from you the same night I purchased my first down so I gave your company another customer but I am very upset with the customer service I have been getting and I would like to hear someone from your company since I have left three messages in over a week and have not gotten a response from anyone. My name is Lucille King my phone number is ***-***-****. I hope to hear back from someone very shortly before the gowns I have decided to buy or no longer available again.
GetHuman1218430 did not yet indicate what Citychiconline.com should do to make this right.
I have an issue with Citychiconline.com too
How GetHuman1218430 fixed the problem
We are waiting for GetHuman1218430 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.