Forgot online ID and password

GetHuman5869307's customer service issue with Citizens Bank from March 2021

Help with my Citizens Bank issue
The issue in GetHuman5869307's own words
The problem: Forgot online ID and password

GetHuman5869307 did not yet indicate what Citizens Bank should do to make this right.

How GetHuman5869307 fixed the problem
Called CITIZENS BANK immediately when I realized the next morning it was a scam.*I closed or froze The three credit cars that they knew of and all three credit reports.**When I spoke to CITIZENS BANK I told the gentleman to stop the Zelle they had tried to withdraw in a * money transfers
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Citizens Bank

Customer service issue
Reported by GetHuman5869307
Mar 20th, 2021 - 2 months ago
GetHuman5869307 shared how to fix
Seen by 7 customers so far
Similar issue to 409 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number


GetHuman5869307 started working on this issue
Mar 20th 10:43pm
GetHuman5869307 confirmed the issue is fixed. Hooray!
Mar 21st 3:15am

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