I was looking through my transaction history and saw a $** charge from Whole Foods on J...

GetHuman3072502's customer service issue with Citizens Bank from June 2019

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The issue in GetHuman3072502's own words
I was trying to figure out what was bought in that transaction so I can have some idea of what happened or what was purchased that day. ... I was looking through my transaction history and saw a $** charge from Whole Foods on June *th I know I did go to Whole Foods that day but I did not buy $** worth of food from there all I remember buying was around $** worth of things from there but no where near that amount. If you could please help me by sending me a receipt or helping me understand what was bought it would be very appreciated! Could you issue me a refund or try to figure out what was charged for so much money? I don’t like asking for money back unless I know I was charged incorrectly or for something I never bought
I never spend over $** at Whole Foods so I don’t know what was bought that would cost so much money
I want to know what was bought on that day that cost so much or I would like my money back if possible.
I’ve been a customer with citizens bank for almost six years and have never wanted to switch banks and have always gotten my problems resolved
I’ve tried looking through my transaction history or downloading it so I can try and see what was bought.
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Citizens Bank

My debit card
Customer service issue
Reported by GetHuman3072502
Jun 12th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 605 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman3072502 started working on this issue
Jun 12th, 2019 12:48am
GetHuman3072502 indicated the issue is not fixed yet.
Jun 12th, 2019 5:00am
GetHuman3072502 indicated the issue is not fixed yet.
Jun 15th, 2019 3:32pm
GetHuman3072502 indicated the issue is not fixed yet.
Jun 17th, 2019 1:26am
GetHuman3072502 indicated the issue is not fixed yet.
Jun 17th, 2019 1:33am
GetHuman3072502 indicated the issue is not fixed yet.
Jun 17th, 2019 10:39pm
GetHuman3072502 indicated the issue is not fixed yet.
Jun 17th, 2019 10:49pm
GetHuman3072502 indicated the issue is not fixed yet.
Jun 17th, 2019 11:13pm

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