*. I had a balance total on my home equity line of credit statement last month. I pai...
GetHuman-rellery's customer service issue with Citizens Bank from December 2018
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The issue in GetHuman-rellery's own words
*. I had a balance total on my home equity line of credit statement last month. I paid off that balance. A new statement this month shows a new balance total of a few hundred dollars, which makes no sense.***. I've waited on hold for * hour and * minutes so far to speak with someone. Simply unacceptable. Either you are bad at what you do, incredibly inefficient, or intentionally aggravating customers.
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