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Citizens Bank Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Citizens Bank.

How Do I Set Up Auto Payment on a Bill with Citizens Bank? Set up auto bill pay with Citizens Bank to automatically pay your bills on time. To begin, log into online banking and click Account... Read more

How Do I Elect Ebills in My Citizens Bank Account? The concept of banking has evolved since early merchant in antiquity loaned grain to farmers with the expectations of repayment. Now... Read more

How Do I Cancel an Existing Transfer in My Citizens Bank Account? Online banking offers convenience since you can manage important accounts from the security of your home. You can manage each account... Read more

How Do I Cancel an Auto Payment with Citizens Bank? Banks such as Citizens Bank have offered online banking and bill pay to patrons for years. Customers can manage their accounts and... Read more

How Do I Setup a Recurring Transfer in My Citizens Bank Account? If you bank with Citizens Bank, you can easily set up recurring transfers between your Citizens Bank accounts. This makes it easy to... Read more

How Do I Cancel a Recurring Bill Payment with Citizens Bank? If you set up a recurring bill payment using your Citizens Bank account, you can stop the payment without penalty any time you want.... Read more

How Do I Set Up a Recurring Bill Payment with Citizens Bank? If you have an account with Citizens Bank, you can set up automatic bill payments so you never forget a payment again. To do so, you... Read more

There's more!

Click below to show 6 more questions, answers, and complete guides to common Citizens Bank customer support problems.

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Recent reasons customers contacted Citizens Bank:

I need a representative who cares I was told I don't matter to citizens if I'm not happ...

My account was locked and I can no longer access it even when I try to reset the passwo...

my debit card is not working, its declining everywhere even thought i have money in it

you have my incorrect phone number and every time I try to login won’t take my fingerpr...

- I took out an Apple iPhone upgrade program loan.*- I decided to leave the program bec...

Did my student loan payment process ******** I don't want any reversals as I have a rec...

Currently I am out of USA and I am using different phone number. Because of that when I...

There's two payments that I didn't authorize

I accidentally press auto pay on my i account needs to be off

I need my debit card turned back on now. The app won't let me.

Why is my debit card, blocked. I'm trying to make a purchase from PetSmart, for $**.**

Need help figuring out why I have $** in transactions on hold in my Citizens bank account.

Help me with my issue

Does GetHuman work with Citizens Bank?

GetHuman does not work with Citizens Bank's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Citizens Bank at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Citizens Bank's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!