Hello Citizens Bank!**I am Srikanth Gokavarapu and my application number for for my new...

GetHuman862147's customer service issue with Citizens Bank from July 2018

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The issue in GetHuman862147's own words
Hello Citizens Bank!**I am Srikanth Gokavarapu and my application number for for my new Citizens Bank checking account is *******. I am an International student and am graduating this August. I have an expired license. I didn’t upload documents while signing up. My application was therefore in a pending state and can submit once I upload the required documents. I can provide bank statement, credit card statement, official USPS change of address form. But do not have current driving license. Please let me know if these documents would help. My main concern was even when I try to upload the documents I had and by mentioning about my situation using notes the way you mentioned in the instructions. But the system isn’t taking the documents I upload and was showing error processing the documents. The format I uploaded them was correct but just can’t submit the application without that step. Please take a look and let me know with anytthat would help or if you require any further information. Looking forward to be a Cutizens family soon. *Regards,*Srikanth.

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Citizens Bank

Customer service issue
Reported by GetHuman862147
Jul 9th, 2018 - 5 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 66 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman862147 started working on this issue
Jul 9th, 2018 10:54am

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