I need a copy of a legal check for a deposit that was rejected by the issuer (Insurance...
GetHuman764095's customer service issue with Citizens Bank from June 2018
Help with my Citizens Bank issue
The issue in GetHuman764095's own words
I need a copy of a legal check for a deposit that was rejected by the issuer (Insurance Company). The deposit was rejected because the endorsement did not suit the insurance company (it needed to be signed rather than deposit only). My branch (after calling elsewhere) claims that the "banks policy" is not to issue a copy of a legal check in this instance. The insurance company however says that this is done all the time and said I needed to contact the proper person. So, I'm trying. My name is Tom Anderson a signer on the account in question. I need to speak to someone. My number is ***-***-****.
GetHuman764095 did not yet indicate what Citizens Bank should do to make this right.
I have an issue with Citizens Bank too
How GetHuman764095 fixed the problem
We are waiting for GetHuman764095 to fix the problem and share the solution with the rest of us customers.
Please help with my Citizens Bank issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.