I need a copy of a legal check for a deposit that was rejected by the issuer (Insurance Company). The deposit was rejected because the endor*****t did not suit the insurance company (it needed to be signed rather than deposit only). My branch (after calling elsewhere) claims that the "banks policy" is not to issue a copy of a legal check in this instance. The insurance company however says that this is done all the time and said I needed to contact the proper person. So, I'm trying. My name is Tom Anderson a signer on the account in question. I need to speak to someone. My number is ***-***-****.
I trust that Citizens Bank will make this right and come up with a resolution that is fair.