Went to ATM to withdraw $**, ATM did not dispense money and said “last translation canc...

GetHuman273216's customer service issue with Citizens Bank from June 2018

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The issue in GetHuman273216's own words
Went to ATM to withdraw $**, ATM did not dispense money and said “last translation cancelled” yet on my statement it shows $** was taken out.
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Citizens Bank

Customer service issue
Reported by GetHuman273216
Jun 7th, 2018 - 4 mons ago
I have an issue with Citizens Bank too
Fixed
Seen by 2 customers so far
Similar issue to 387 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman273216 started working on this issue
Jun 7th 10:26pm
GetHuman273216 confirmed the issue is fixed. Hooray!
Jun 7th 10:28pm