cant grt into my unline account ask for a new password every time chaned about * times...

GetHuman-ajuju's customer service issue with Citizens Bank from June 2018

Help with my Citizens Bank issue
The issue in GetHuman-ajuju's own words
cant grt into my unline account ask for a new password every time chaned about * times in a month.....It says you haveexceeded the maxium number of password attempts but we have not even tried to get in..I would like to start with a new user name or just close it if I cant
GetHuman-ajuju did not yet indicate what Citizens Bank should do to make this right.
I have an issue with Citizens Bank too
How GetHuman-ajuju fixed the problem
Just changed the pass word again * times in a month and now it ask the same so problem not fixed
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Citizens Bank

Customer service issue
Reported by GetHuman-ajuju
Jun 5th, 2018 - 6 mons ago
I have an issue with Citizens Bank too
Fixed
GetHuman-ajuju shared how to fix
Seen by 5 customers so far
Similar issue to 373 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-ajuju started working on this issue
Jun 5th 4:46pm
GetHuman-ajuju confirmed the issue is fixed. Hooray!
Jun 6th 9:02pm