Didn't get all of replacement cards

GetHuman6716744's Replacement Card issue with Citibank from October 2021

Help with my Citibank issue
The issue in GetHuman6716744's own words
replace * cards ... I was just issued a new credit card ending in ...**** on October **, ****. My two children have access the account and have had their own cards. When I received my new card on ********, it included a new card for my daughter Sarah. However it didn't include a new card for my son David Abram. Please send the new card to David at *** Commonwealth Ave Apt.* Alexandria, VA. *****. I would appreciate a response to know this has been taken care of. Thank you.
I haven't received the third card
Like to have missing card sent to David Abram at *** Commonwealth Ave. Apt. * Alexandria, VA. *****
tried calling and not given any options to speak to someone in the Fraud Department
How GetHuman6716744 fixed the problem

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credit card
Replacement Card issue
Reported by GetHuman6716744
Oct 17th, 2021 - 3 months ago
Seen by 11 customers so far
Similar issue to 654 others
0 customers following this
Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN


GetHuman6716744 started working on this issue
Oct 17th, 2021 6:02pm
GetHuman6716744 indicated the issue is not fixed yet.
Oct 17th, 2021 10:16pm
GetHuman6716744 confirmed the issue is fixed. Hooray!
Oct 19th, 2021 4:26am