I took advantage of two trial offers through apple*Google,I had * days to cancle...

GetHuman-mimcola's Dispute a Charge issue with Citibank from October 2020

2 views | 2083 similar | 0 following
Help with my Citibank issue
Next: our robot will wait on hold for GetHuman-mimcola to get a Citibank rep on the line!
Always use the GetHuman Phone to call Citibank. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-mimcola's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mimcola may need:
Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-mimcola's own words
I took advantage of two trial offers through apple*Google,I had * days to cancle......for some strange reason nobody is answered me from this Korean company,there is no place to cancel the trial offer when I tried to reach out to your company Citibank you have changed your phone number it tells you on your recording hold on the line for a number.....it promptly ends the call. Unfortunately I do expect this kind of service from a pop up company. ....but Most definitely Not From Cities bank. If nobody can be bothered to get back to me on this issue, I will contact the Better Business Bureau. Thank you for your time,M. Colagrosso *****@***.com *** *******

GetHuman-mimcola did not yet indicate what Citibank should do to make this right.

How GetHuman-mimcola fixed the problem

We are waiting for GetHuman-mimcola to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Citibank customer problems.
How Do I Close My Citibank Account?How Do I Find My Citibank Account and Routing Numbers?How Do I Change My Password Without Knowing Debit Card Number on My Citibank Account?
Do you have a customer issue as well?
We can help you get Citibank's attention and get better help faster. Tap below to get started.
Having Citibank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mimcola fixes it.
This email address isn't valid

Citibank

Dispute a Charge issue
Reported by GetHuman-mimcola
Oct 7th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2083 others
0 customers following this

Timeline

GetHuman-mimcola started working on this issue
Oct 7th, 2020 5:09pm