Good morning , this is Allan Sualog Ewag of Bacolod City, my card expired last July...

GetHuman-allanewa's Replacement Card issue with Citibank from September 2020

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The issue in GetHuman-allanewa's own words
Good morning , this is Allan Sualog Ewag of Bacolod City, my card expired last July ****, so i assumed that my card will be replaced a head of time, but because of lockdown it was delayed. Just this morning I received text message from Citibank that the delivery cannot locate my address, that in fact that is my office address and we report in the office everyday at wala me isang delivery man who delivered my card tapos sabihin na hindi ma locate address ko? * Pero pag ganun okay lang pag walang card na darating, still babayaran ko nalang balance ko, para wala na dagdag utang, Thanks. **My address in my billing still the same

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Citibank

Replacement Card issue
Reported by GetHuman-allanewa
Sep 19th, 2020 - 4 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 2305 others
0 customers following this

Timeline

GetHuman-allanewa started working on this issue
Sep 19th, 2020 2:30am