Yesterday I was reviewing our Credit Carma account and saw where someone closed our Cit...
GetHuman2965285's customer service issue with Citibank from May 2019
Help with my Citibank issue
First: share to improve GetHuman2965285's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2965285 may need:
Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
The issue in GetHuman2965285's own words
I need to have the card reinstated as someone closed my account without notifing me. Had the sucker for ** years and I know that I didn't use it but did NOT know that I had to. ... Yesterday I was reviewing our Credit Carma account and saw where someone closed our Citi Advantage card account for lack of use. We were not notified of any issues and we have had the card for ** years. Always paid on time as well. I have called Customer Service and they told me "no can do", That just doesn't make sense in this day of electronic everything. Please help me get reinstated as by closing this account, u have caused my credit score to drop ** points. So we get jabbed twice. Thank u.
My credit score was reduced by ** point by TransUnion and Equifax
Just please reinstate the card.
Had card ** years. Never late paying them either
Tried emailing Credit Karma. Called Citi. Emailed u guys. Help.
I have an issue with Citibank too
How GetHuman2965285 fixed the problem
We are waiting for GetHuman2965285 to fix the problem and share the solution with the rest of us customers.
Please help with my Citibank issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.