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Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-seanjust's own words
I was charged double with my * credit cards for netflix. I've already already asked citibank to closed my mercury card because im going to use my simplicity card for netflix account charges. Mercury card is now incurring interest and late charges which is unfair because I told them to stop charging netflix. I am now here in USA. Is there any way to contact you in viber or messenger or any toll free phone number?
GetHuman-seanjust did not yet indicate what Citibank should do to make this right.
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