My name is janneta ermolova and I been with you guys about ** years and I recently upda...

GetHuman2029928's customer service issue with Citibank from January 2019

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The issue in GetHuman2029928's own words
My name is janneta ermolova and I been with you guys about ** years and I recently updated my contact information and I talk to a personal bank and everything was ok until last night when I try to withdraw money from from the ATM. Now the Number on file is not registered in. Public records is no way to identify me as I'm the person but it my number is not going to be in the public records because it's a new number with my name and stuff on it so I'm trying to explain that and I need help because I need access to my funds
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Citibank

Customer service issue
Reported by GetHuman2029928
Jan 24th, 2019 - 3 mons ago
I have an issue with Citibank too
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Seen by 2 customers so far
Similar issue to 1666 others
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Timeline
GetHuman2029928 started working on this issue
Jan 24th 2:51pm