I got approved with your banks card from "Big O Tires" on date **********. I got approv...

GetHuman1685566's customer service issue with Citibank from December 2018

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The issue in GetHuman1685566's own words
I got approved with your banks card from "Big O Tires" on date **********. I got approved for $***, so i can put the repairs of the vehicle on that card. They said there would be a card mailed to me in about *-** days and I have not received one. I'm trying to pay off the card, but I cannot activate my card online because I need to get the expiration date and the CVV from the card. I tried calling your customer service to see if they could help , but I just kept getting robots to "help". Every time I gave them my social or account number, they kept saying there is no account linked to the information I gave them. Really all I'm trying to do is pay the card off, but I can't.
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Citibank

Customer service issue
Reported by GetHuman1685566
Dec 4th, 2018 - 2 mons ago
I have an issue with Citibank too
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Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman1685566 started working on this issue
Dec 4th, 2018 4:41am