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GetHuman-mac_wong's customer service issue with Citibank from October 2018

Help with my Citibank issue
The issue in GetHuman-mac_wong's own words
I was trying to a statement ... I have tried to download a statement from my citi bank credit card for * days, but it never worked. I tried also online help, no help either. All my other credit cards from other banks worked. Only Citibank does not work. I wanted it in pdf format. You should try yourself to download any credit card statement from Citi bank to see if it works.
I have tried this unsuccessfully for * days
I think there is something wrong with Citi Bank's software.
Since approx ****
I tried my credit cards from several banks and they worked.
How GetHuman-mac_wong fixed the problem
I disabled the extension called download manager in my browser, then I was able to download all my statements from Citi Bank.
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Citibank

Citi Bank Credit Card Statement
Customer service issue
Reported by GetHuman-mac_wong
Oct 22nd, 2018 - 3 years ago
Fixed
GetHuman-mac_wong shared how to fix
Seen by 17 customers so far
Similar issue to 1019 others
0 customers following this
Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN

Timeline

GetHuman-mac_wong started working on this issue
Oct 22nd, 2018 11:23pm
GetHuman-mac_wong indicated the issue is not fixed yet.
Oct 23rd, 2018 2:45pm
GetHuman-mac_wong indicated the issue is not fixed yet.
Oct 23rd, 2018 2:59pm
GetHuman-mac_wong shared this issue with others over email
Oct 23rd, 2018 3:00pm
GetHuman-mac_wong indicated the issue is not fixed yet.
Oct 23rd, 2018 3:01pm
GetHuman-mac_wong indicated the issue is not fixed yet.
Oct 24th, 2018 4:00pm
GetHuman-mac_wong shared this issue with friends on Facebook
Oct 24th, 2018 4:00pm
GetHuman-mac_wong shared this issue with followers on Twitter
Oct 24th, 2018 4:01pm
GetHuman-mac_wong shared this issue with your circles on Google+
Oct 24th, 2018 4:01pm
GetHuman-mac_wong shared this issue with others over email
Oct 24th, 2018 4:02pm
GetHuman-mac_wong shared this issue with others over email
Oct 24th, 2018 4:04pm
GetHuman-mac_wong confirmed the issue is fixed. Hooray!
Oct 27th, 2018 2:43pm

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