I was locked into an ATM location in NYC with a malfunctioning door. I was unable to g...
GetHuman1335158's customer service issue with Citibank from October 2018
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The issue in GetHuman1335158's own words
I was locked into an ATM location in NYC with a malfunctioning door. I was unable to get out for ** minutes. It was very frightening. There was no help phone in the location. Someone tried to help me by pulling the door from outside but it did not work. Then a customer with an ATM card was able to open the door from outside. I use this location frequently and the door always sticks but this time I could not get out. The ATM is located at **** First Avenue, New York, NY *****. The incident occurred at *:** PM. Please get this door fixed.
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