My name is Man Kei, Seak de Almeida. I got a credit card with Citibank before. That was...

GetHuman-grandios's customer service issue with Citibank from August 2018

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The issue in GetHuman-grandios's own words
My name is Man Kei, Seak de Almeida. I got a credit card with Citibank before. That was my fault didn’t pay the overdue payment and when I found out that, Citibank already put me on the bad credit list.*I paid the whole card immediately and informed Citibank to cancel my card. Unfortunately the bad record was still there. I approached the Equifax and they said they can help me but need Citibank to update my record with them so they can adjust my record in * working dates.*Please kindly help me to contact Equifax and informed them my overdue amount already paid and I already cancel my credit card with Citibank.*This is an urgent matter for me. Your help will be appreciated.*Best regards*Olivia
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Citibank

Customer service issue
Reported by GetHuman-grandios
Aug 16th, 2018 - a yr ago
I have an issue with Citibank too
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Seen by 5 customers so far
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Items needed
Account holder name
Billing address
Date of Birth
Last 4 digits of SSN
Timeline
GetHuman-grandios started working on this issue
Aug 16th, 2018 6:20am
GetHuman-grandios indicated the issue is not fixed yet.
Aug 16th, 2018 7:24am
GetHuman-grandios indicated the issue is not fixed yet.
Aug 16th, 2018 7:33am
GetHuman-grandios shared this issue with others over email
Aug 16th, 2018 7:33am
GetHuman-grandios indicated the issue is not fixed yet.
Aug 16th, 2018 7:44am