My name is kalidu bayo and I am writing about an unauthorized charge of $*** on my debi...

GetHuman-kalbayo's customer service issue with Citibank from August 2018

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The issue in GetHuman-kalbayo's own words
My name is kalidu bayo and I am writing about an unauthorized charge of $*** on my debit card as follows:***-**-*****Debit Card Purchase ***** **:**a ******AAA MEMBERSHIP GAR *** ********** DE ******$ ***.***.I used the chat choice to request that this payment be disallowed on several occasions but I received no response. Because I am currently abroad I could not use the Citi *** phone number to speak to a representative.*I request once again not to authorize this payment mentioned above.
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Citibank

Customer service issue
Reported by GetHuman-kalbayo
Aug 13th, 2018 - 7 mons ago
I have an issue with Citibank too
Fixed
Seen by 3 customers so far
Similar issue to 617 others
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Items needed
Account holder name
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Date of Birth
Last 4 digits of SSN
Timeline
GetHuman-kalbayo started working on this issue
Aug 13th, 2018 9:54am
GetHuman-kalbayo indicated the issue is not fixed yet.
Aug 20th, 2018 4:12pm