Hi. My account number is **********. My name is Durga devi. I was charged *** rs as NR...

GetHuman-devisdur's customer service issue with Citibank from June 2018

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The issue in GetHuman-devisdur's own words
Hi. My account number is **********. My name is Durga devi. I was charged *** rs as NRV. But last month when i spoke to citibank representative, they confirmed that if i change my salary account to citibank i will not be charged for NRV because of my personal loan. I changed my salary account to citibank now. But still this month it was charged ***rs.This is really not acceptable. I want to raise a complaint regarding this.
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Citibank

Customer service issue
Reported by GetHuman-devisdur
Jun 29th, 2018 - a yr ago
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GetHuman-devisdur started working on this issue
Jun 29th, 2018 3:06pm