New cash back card questions

GetHuman360496's customer service issue with Citibank from April 2018

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Help with my Citibank issue
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Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
GetHuman360496's next move: have a Citibank rep call.
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The issue and preferred resolution, in GetHuman360496's own words:
The problem I ran into: New cash back card questions
I trust that Citibank will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman360496
Apr 27th, 2018 - 3 mons ago
I have an issue with Citibank too
Not resolved
Seen by 1 customer so far
Similar issue to 524 others
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GetHuman360496 started working on this issue
Apr 27th 6:03pm