No one came on the phone and just wanted to get me to subscribe to Medic Alert and get...

GetHuman613456's customer service issue with Citibank from April 2018

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Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
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The issue in GetHuman613456's own words
Contact you to pay a bill ... No one came on the phone and just wanted to get me to subscribe to Medic Alert and get a free cruise.
I have no time or patience for this.
Call me so I can pay the bill. My wife is in the hospital and I don't want the **.** bill to be past due.
I have an issue with Citibank too
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Citibank

Customer service issue
Reported by GetHuman613456
Apr 20th, 2018 - 5 mons ago
I have an issue with Citibank too
Not resolved
Seen by 5 customers so far
Similar issue to 822 others
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Timeline
GetHuman613456 started working on this issue
Apr 20th 1:15am