I own a company passionate about helping first time home buyers. We buy, renovate, and...

GetHuman1722195's customer service issue with CitiMortgage from December 2018

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The issue in GetHuman1722195's own words
I own a company passionate about helping first time home buyers. We buy, renovate, and do rent to own for our clients. We have some go through NACA if they have ITINs or little to no money down. We are at the point of approval and just heard you had a falling out with NACA so after working for ** months, they*we are heart broken that their*our dreams of home ownership have been abruptly taken from them. Could you please direct me to right people to make a plea for this loan to still be underwritten even though Citi & NACA have reportedly parted ways?
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CitiMortgage

Customer service issue
Reported by GetHuman1722195
Dec 9th, 2018 - 5 mons ago
I have an issue with CitiMortgage too
Not resolved
Seen by 3 customers so far
Similar issue to 19 others
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Timeline
GetHuman1722195 started working on this issue
Dec 9th, 2018 1:50pm