Charge for travel rewards problem

GetHuman582133's customer service issue with Citi - Thank You Network from April 2018

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Help with my Citi - Thank You Network issue
Before contacting them, items GetHuman582133 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
GetHuman582133's next move: have a Citi - Thank You Network rep call.
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The issue and preferred resolution, in GetHuman582133's own words:
Charge for travel rewards problem
I trust that Citi - Thank You Network will make this right and come up with a resolution that is fair.
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Citi - Thank You Network

Customer service issue
Reported by GetHuman582133
Apr 20th, 2018 - 3 mons ago
I have an issue with Citi - Thank You Network too
Not resolved
Seen by 1 customer so far
Similar issue to 4 others
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Timeline
GetHuman582133 started working on this issue
Apr 20th 5:05pm