I applied for a credit card and got approved and then never received the card. Today I...

GetHuman977020's customer service issue with Citi Cards from August 2018

269 similar
0 following
Help with my Citi Cards issue
First: share to improve GetHuman977020's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman977020 to get a Citi Cards rep on the line!
Always use the GetHuman Phone tocall Citi Cards. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman977020 may need:
Account name, Account billing address, Citi Card number, Last 4 of Social Security Number, Date of Birth, and Account phone number
The issue in GetHuman977020's own words
I applied for a credit card and got approved and then never received the card. Today I got an email saying that the card had been returned to you guys. Lately, the postman has been putting "return to sender" on my mail because he was not aware that I lived at the apartment. I spoke with the postman about two weeks ago so the issue should have been resolved. Would it be possible to have another card sent directly to my apartment office with my name and apartment number in parenthesis? That way I can pick it up from the office.
GetHuman977020 did not yet indicate what Citi Cards should do to make this right.
I have an issue with Citi Cards too
How GetHuman977020 fixed the problem
We are waiting for GetHuman977020 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Citi Cards's attention and get better help faster. Tap below to get started.
Having Citi Cards issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman977020 fixes it.
This email address isn't valid

Citi Cards

Customer service issue
Reported by GetHuman977020
Aug 10th, 2018 - a yr ago
I have an issue with Citi Cards too
Not resolved
Seen by 24 customers so far
Similar issue to 269 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman977020 started working on this issue
Aug 10th, 2018 8:45pm