ralph bounty ******************I responded to your written offer to open a credit card...

GetHuman-shottb's customer service issue with Citi Cards from July 2018

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The issue in GetHuman-shottb's own words
ralph bounty ******************I responded to your written offer to open a credit card and receive a *% REBATE plus a $*** bonus...the application was prepared by and entered by your stamford ct. office following the exact terms of the written offer. Subsequently, i received my card and i complied with all the requirements to receive the rewards as stated above.*I then received your letter that stated i would not receive the $*** bonus because "YOU DID NOT APPLY UNDER THE LINK THAT HAD THE CASH BACK OFFER"....IN FACT, your office did not use this LINK, which is not my fault.*Please credit my account with the $*** BONUS REWARD.
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Citi Cards

Customer service issue
Reported by GetHuman-shottb
Jul 19th, 2018 - a yr ago
I have an issue with Citi Cards too
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Seen by 2 customers so far
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Timeline
GetHuman-shottb started working on this issue
Jul 19th, 2018 12:01am