Don't have CVC code on card - Set up online bill pay - I couldn't enter the numbers

GetHuman626409's customer service issue with Citi Cards from April 2018

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Help with my Citi Cards issue
Before contacting them, items GetHuman626409 may need:
Account name, Account billing address, Citi Card number, Last 4 of Social Security Number, Date of Birth, and Account phone number
GetHuman626409's next move: have a Citi Cards rep call.
Always use the GetHuman Phone tocall Citi Cards. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman626409's own words:
Set up online bill pay ... Don't have CVC code on card
I couldn't enter the numbers
I trust that Citi Cards will make this right and come up with a resolution that is fair.
Help with my Citi Cards issue
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Citi Cards

Citi card
Customer service issue
Reported by GetHuman626409
Apr 24th, 2018 - 3 mons ago
I have an issue with Citi Cards too
Not resolved
Seen by 5 customers so far
Similar issue to 233 others
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Timeline
GetHuman626409 started working on this issue
Apr 24th 11:18pm