Computer loop - Report a lost card - Voice recognition is horry

GetHuman-cechapar's customer service issue with Citi Cards from April 2018

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230 similar
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Help with my Citi Cards issue
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Account name, Account billing address, Citi Card number, Last 4 of Social Security Number, Date of Birth, and Account phone number
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The issue and preferred resolution, in GetHuman-cechapar's own words:
Report a lost card ... Computer loop
Voice recognition is horry
Speak to a human
Help with my Citi Cards issue
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Citi Cards

Lost card
Customer service issue
Reported by GetHuman-cechapar
Apr 21st, 2018 - 3 mons ago
I have an issue with Citi Cards too
Not resolved
Seen by 2 customers so far
Similar issue to 230 others
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Timeline
GetHuman-cechapar started working on this issue
Apr 21st 12:59pm